| Your
Responsibility: |
| 1. Any equipment sent to Pacific
computers should be accompanied by a fault
report from the customer. The information given by the
customer is for reference only. Our own engineer's examination
report will form the basis of the full fault report. |
| 2. Customers should backup
their data before sending their equipment to us for repair.
We cannot accept any responsibility for data loss. |
| 3. Customers should reply
to the quotation within 5 working days. Payment must be
made within 15 days. Any equipment kept on site by Pacific
computers for more than 3 months since the initial
quotation, or issue of invoice will be scrapped without
notice. A holding fee of £5 per day will be charged to
customer two months after the quotation or invoice has
been issued. |
| |
| Warranty: |
| 1. We offer three months
return to base (RTB) warranty on repairs |
| 2. Warranty will be void
if our warranty label has been broken;the faults are different
or unrelated to the original faults; if the equipment
has been modified, or improperly handled. |
| 3. Equipment which is returned
out of our warranty will be charged the appropriate repair
fee |
| |
| Cost
of payment: |
| 1. We work on the basis of
no fix no fee |
| 2. we will give you the quote
with in 24 hrs if you are happy with quote then we'll
start work on your laptop or PC and will give you the
return time. |
| 3. We can pick up your laptop
or PC any where in London M25 area. |
